No proper arranged to board.. Food quality was worse. No space to seat!! Worst fight till the date!!! Pros: "Staff were friendly and seats in business were super comfortable. Pros: "Had decent room space seats comfortable" Cons: "My luggage could have arrived for a start". Pros: "Food and wine. Maybe more air freshener in there. Pros: "The cue lines per zone are a brilliant idea! Pros: "Crew was awesome!! I am very diappointed that I paid above the normal seat charge as if there was a premium to this seat, but in reality it was a sb par seat.
The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude.
Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand".
Pros: "Air France has the best crews! They really go the extra mile. That said, the situation was handled very professionally. Pros: "Staff and services all very good definitely" Cons: "Everything was brilliant". Pros: "Really liked the new touch screens with very good responsiveness. Also liked the food selection the champagne was nice, so was the menu we were given. Pros: "Most of the crew tired especially hard to keep everyone comfortable and safe.
The food was absolutely amazing. We were all trapped on board for about 4 or so hours without much communication from the crew or captain which made me very anxious. We arrived 5 hrs late and it put my whole trip in jeopardy. Based on this experience, I eont be inclined to use this airline again for future trip planning. This airline will need to work hard to earn my trust back because i felt physically and emotionally unsafe throughout the experience, many times.
Pros: "Timely and smooth teansit. Cons: "I will not use o recommend to anyone to buy a ticket with the agency, at the airport in China we were treated like criminals because as they said we were not register in the system as passengers it was really a nightmare".
Cons: "Security services at Manchester airport Pros: "The free glass of red wine when the plane finally took off. We were told that it was just a half an hour delay by the man that was informing us of the delay and then we were then told by a woman that it was going to be over an hour.
We received messages saying that the flight was cancelled but then we were told to ignore that. We were told that we would have an update every minutes but by the time we had the next update was 1 hours later, we were told that the plane will depart at which we did. Eventually the plane set off at and I got in France ish? Pros: "Boarding was on time" Cons: "flight was delayed by 20 minutes Boarding got me through Sky priority quickly. Had to then wait in the boarding tunnel as the cabin was not ready.
Food wise, the chocolate cookie was better than nothing Pros: "The food was pretty good and the staff were friendly. During our transfer in Paris, my mum had a medical emergency and had to go to the medical centre. As such wr couldnt go to our final destination in Morocco and had to get our luggage off the plane. The staff at the AF counter were very helpful in that aspect. And when one of the luggages was completely damaged, it was replaced it with a brand new one which was fantastic.
On the way back, we had some issues with the ticket because we didnt go to Morocco as planned which resulted in some trouble checking in. But the staff at the counter were quite helpful. Pros: "It was Amazing staff helpfull and fresh.. Pros: "The crew was good and very good pilot's" Cons: "No leg room between seats". Pros: "The crew was very nice and helpful.
The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. Plus I didn't get my baggage at the end. Pros: "tool me safe from one airport to another" Cons: "wait time, food". Cons: "delay for one hour with not even a glass of water very old plan video with tiny screens and bad resolution food quality especially bread is not good".
Pros: "A short flight but attendants served us a snack and water with a smile. Pros: "Boeing had a lot of space. Good legroom. Timely departure and arrival, hassle free, safe trip all the way. Enjoyed the red wine; very delicious! The entertainment unit was very difficult to dislodge and raise to use We were in the front. Movies were kind of older ones but I had reading to do so entertainment wasn't that important. Pros: "Friendly crew; comfort; punctuation.
Fast boarding" Cons: "Simple food - very small amounts. No entertainment. Pros: "It was a fine flight" Cons: "no specific feedback". Pros: "This plane was the nicest plane I had ever been on.
Very comfortable and the entertainment was amazing! Pros: "The crew were pleasant and most served with a smile. When I was at the back to stretch my legs, one of the crew asked if I wanted coffee or tea since I was not able to get some sleep during the long flight. Pros: "did not get the flight,because of no not given correct notice" Cons: "don't know,flight missed.. Pros: "Reasonable comfortable" Cons: "Wider seating would be great". Pros: "The most impressive service found was the baggage arrival on time despite the short transient time in Abu Dhabi.
In most airline this would be missed and will arrive the next flight. Pros: "My seat was dripping from the top and I got my shirt wet while I dozed off!! The cabin crew gave a bundle of tissue saying, "pls help yourself"" Cons: "The flight condition should have been better and the Etihad should learn how to help guests reach their destinations on time". Pros: "Not much to enjoy. Food was bread with hummus with cheese? Balkhead did not offer much storage. Cumbersome to get in and out of easily.
One of the poorest trip in my 63 country travels. Would not recommend Etihad to my friends. Pros: "They opened counter till before original traveling time by 30 minutes due to bad traffic conditions and delay of plane. Pros: "Boarding in this time was quick, flight was delayed by almost 45 minutes but pilot made time and we were only 10 to 15 minutes late landing into Singapore. The only redeeming quality was the nice gentleman next to me who was helpful. Pros: "Seats comfortable especially when plane not too crowded of course!!
Blankets large and warm. Pros: "Could not fault anything Service, food and flightsnothing Pros: "Boarding was efficient. Entertainment and food great. They were not nice, not attentive, not responsive. The plane was packed and loud with uncontrollable children and people having coughing fits. I did not see the nanny or flight attendants helping either situation e. The toilet room was disgusting. The seat was cramped. Pros: "Great cabin staff" Cons: "Uncomfortable. Entertainment was unwatchable.
In physical pain from poor seating. Pros: "The service onboard was great, the crew were attentive and looked after the passengers. It was especially difficult when eating on the plane you could not cut your food due to the space restriction with fellow passengers.
Pros: "We ended up being delayed on the flight for about 3 hours due to fog in Abu Dhabi— delays are always frustrating but the crew was absolutely fantastic. The head of cabin crew personally came by to explain the problem and made he passengers feel welcome. Pros: "The seats were very comfortable with good leg room.
Food was excellent. Cabin crew was friendly and accommodating. Very slow and not so good resolution. Certain sections of the Abu Dhabi airport are disappointing.
Bathrooms in that particular section of the airport were really dirty and broken. Also travelling by bus to the airplane is not desired for such a major airline home airport.
I read somewhere that airport is going to go through major renovation in , so I hope it will become as good as Dubai airport". Pros: "Very comfortable seats. Entertainment options a bit limited Ok service. Food not especially remarkable" Cons: "Service could have been better. More movie optiond". Cons: "only one meal served on flight Manchester to Dubai, had to ask many times to get drinks.
Pros: "Entertainment good variety. Been with Etihad many times, always been 1st class service. This time was poor. Came round once with food and drinks, followed by coffee later On both ways, I had trouble with my luggage. On the way to Delhi all my bags were open and stuff was missing and now on the way back to U.
I would not choose to fly Etihad again. Cons: "The seats we had were very hard to recline. For the first 8 hrs of the flight w my sister and I could not get the seats to recline The flight attendants would pass us by without asking we wanted anything to drink. We felt totally ignored particularly dine we were seat in the center two seats in the middle section. Pros: "I loved that I got a free upgrade to Business class. The steward was so kind and attentive.
He made the trip great! I enjoyed it all especially getting to really rest on an overnight flight!! It was all good! Pros: "Service" Cons: "Please add more vegetarian food options".
Pros: "Perfect from start to finish. A beautiful experience. We boarded a little late, but made up the time during transit. Ground staff in Perth airport was excellent. Pros: "Crew, service, more seat room. I was emailed a confirmation that my booking had been accepted through the airline within minutes, and it was easy to workout how to check myself in.
Then I had zero hassles on the flights, so I'm really pleased with the service. Staff were all friendly even encouraging us to move to alternate seats given there was sufficient space. The air crafts were tidy and it was easy transitioning from each connecting flight. Absolutely no hassle at all.
On one of my flights I didn't eat the heated meal, any sides and only ate some of the dessert given the flavour was quite poor. An airline could do to raise the taste bar standard. Pros: "Crew, were the best I've had on Etihad flights. The only male flight attendant in Business Class went above and beyond and nothing was too much trouble. Pros: "Staffs are nice" Cons: "Entertainment system was broken.
I had to pay extra cost for emergency price for a bereavement. Cons: "Food selection. Should be breakfast. Pros: "Service and food, comfy seats! Our bags weighed in at 29k and 31k and was told it was a maximum weight of 23k! However when we left Brisbane our bags weighed the same and nothing mentioned to us!
How can this happen? Same airline company different rules depending which country you depart? Very very angry with Etihad. Cons: "Crew doesn't interact with the passengers at all. They act very snooty. Pros: "I like the crew but at Abu Dhabi airport custmer service is poor I lost my scarf at airplane it was too complicated to get it and I was running out of time so I left it" Cons: "I did not like the food now befor it was good it seems it is for vegetarians only it was Ramadan and they should take.
Pros: "The seat was really comfortable, food was alright. Cons: "Major first flight to Abu Dhabi has been canceled. That took place around 5 hours. Then the whole journey has been rebooked and I reached the final destination after 10 hours of the previous schedule with lost baggage.
Pros: "Higene" Cons: "Seats are 90 degrees even in long trips uncomfortable ". Airlines flying from Manchester to Singapore have enacted additional safety measures and adjusted policies to better accommodate travellers.
Policies vary by airline. Masks required on board, masks provided on flights from Manchester to Singapore. Middle seats unavailable to book on flights from Manchester to Singapore. Testing for antibodies, testing for symptoms for flights from Manchester to Singapore. Waiving of change fees. Search flexible flights from Manchester to Singapore. Singapore SIN Singapore. Singapore - Manchester.
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